Do I pay out of pocket and get reimbursed?
May 1, 2024
No.
Instead, if you have a health plan, you will be issued an ID card for medical services, and separate ones for dental and vision. Both digital and physical copies of these cards will be sent to you—the digital copies via email and the physical ones via mail. When you visit a doctor's or dentist's office, you should present the appropriate ID card. The healthcare provider will then bill us directly.
There is an exception for vision care.
In most cases, vision service providers may ask you to pay up front. If you do pay out-of-pocket for vision services, your plan can reimburse you upon submission of an itemized receipt. This receipt needs to include the patient's name, member number, group number, the date of service and/or purchase, and the billing codes.
Learn More
- Question about appeals? Click here.
- Contact a Benefit Advocate for help understanding your plan details at 888-720-7526.
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