How do I use Teladoc Health?

You can register on Teladoc.com or using the Teladoc Health app on your phone (see the steps below).

You must register with the information that you provided to us upon enrollment (i.e. name, zip code, DOB, and email address). Once registered, you will enter medical information and then you can request a visit with a provider.

Please note: A spouse cannot register for the primary employee. You will need to add your spouse and children to the account after you have already registered.

Register for Teladoc Health

Step 1

Click HERE and complete the online form

Select your health plan—confirm the Planstin option

Create username, password, and security questions

Click “Complete Registration”

Helpful Tips

• Wait 24 hours after receiving your Planstin welcome email to register for Teladoc Health.
• If you have difficulty registering online, try registering with the mobile App.

Step 2

Complete your registration using the same information you used to enroll in your health plan. Make sure you use the primary subscriber information—not a dependent’s information.

Step 3

You will be automatically matched with a benefits provider, simply confirm the selection and click “continue.” If you experience issues, please contact a Benefit Advocate at 888-920-7526.

There’s an App for that!

You can enroll through the Teladoc Health mobile app. Simply download the Teladoc Health app through the Google Play Store or App Store. The registration process is the same as the online Teledoc Health registration.